Telework Tracker
Support

You asked. We answer.

Missing something? support@teleworktracker.app — a few business days. Mirror: support.md

Someone asked

How is the threshold calculated?

Answer

The reference tax threshold is 34 days per calendar year. Every day worked outside Luxembourg counts, including part-time and reduced hours. Any fraction = 1 day. The app may show a more conservative personal alert; that does not change the official rule. If exceeded, salary for work outside Luxembourg can become taxable in the country of residence — days worked in Luxembourg do not all become taxable in Belgium. Official source ↗

Someone asked

How do I cancel my Pro subscription?

Answer

iOS Settings → Apple ID → Subscriptions → Telework Tracker → Cancel. Access continues until the end of the period already paid. Apple handles billing. Current offering is an annual subscription; the price is the App Store price.

Someone asked

How do I delete my account and data?

Answer

In the app: Profile → Delete account (confirmation required). Server data is removed; local data goes with the app. No app access: email us.

Someone asked

Does the app track my location continuously?

Answer

No. Pro geofencing reacts to entering and leaving the office zones you defined. Processing is on device. No continuous GPS trail.

Someone asked

Are the app's numbers legally binding for taxes?

Answer

No: a record-keeping tool, not tax advice. The Pro PDF is designed to be reviewed and signed by your employer. If in doubt, a tax adviser.